Order delivery
We deliver throughout ROMANIA and in the European Union (EU)
The shipping cost to the indicated delivery address is in accordance with the delivery cost displayed on the product, order, respectively with the delivery conditions displayed on the website at the time of order and payment.
We deliver free of charge or for a fee, according to the order confirmation, as traceable parcels throughout Romania, with the exception of orders exceeding a circumference of 3m or 100kg, which are delivered free of charge only to the Fan Courier office, or other indicated and available courier on omax.ro, closest to the indicated delivery address
For volumetric orders, pallets, we use road transport.
For Bucharest and Ilfov, we can make direct deliveries depending on the value.
The estimated delivery time is communicated in the order confirmation, depending on product availability, payment method, time of order placement and applicable logistical conditions. Orders placed after 4:00 PM or outside working hours are usually processed on the next business day. In the case of payment by bank transfer, processing for delivery may begin after payment confirmation.
The usual delivery time for purchased and in-stock products is 1 - 15 working days from the moment your payment is confirmed, according to the term displayed on the product at the time of order.
Products displayed with delivery within a maximum of 5 days from the order date are considered delivered from stock. For orders placed for remote stock, i.e., 6-15 days, the order is placed as "on order."
To expedite the shipment of products in your order, please send us a copy of the bank payment confirmation document (OP, payment order) after each payment by bank transfer for an order.
Important:
Processing and confirmation of orders placed after 4:00 PM, as well as those placed outside working hours, will be done no later than the next business day.
Before placing an order, check the availability of the product on its presentation page. We strive to provide consistent, accurate, and as detailed information as possible for an informed purchasing decision.
After receiving the package, please notify us at the email address shop@officemax.ro within 2 working days of any defect or missing accessories of the purchased products. After this period, the order is considered delivered in good condition, and any defects are subject to warranty, as appropriate, or ordering new accessories if they are missing.