Terms & conditions

Our terms and conditions were last updated on January 1, 2023.

Please read these terms and conditions carefully before using the OfficeMax online platform.

The OfficeMax online platform is owned by OfficeMax S.R.L., a Romanian legal entity, with its registered office in Voluntari, Pipera Boulevard, number 1B, Cubic Center Office Building, 7th floor, Ilfov County, registered with the Trade Registry under no. J23/2369/28.10.2009, fiscal registration code RO21340382.

Interpretation and Definitions Interpretation The following definitions have the same meaning, whether they appear in singular or plural.

Definitions In these Terms and Conditions:

"Affiliate" means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of at least 50% of the shares, participations, or other securities with voting rights for the election of directors or other governing authorities. "Account" means a unique account created for you to access the OfficeMax online platform. "Company" (referred to as "Company," "We," or "Our" in this agreement) refers to OfficeMax. "Country" refers to Romania. "Content" refers to content, such as text, images, or other information that can be posted, uploaded, linked, or otherwise made available by you, regardless of the form of that content. "Device" means any device that can access the OfficeMax online platform, such as a computer, mobile phone, or digital tablet. "Feedback" means feedback, innovations, or suggestions sent by you regarding the attributes, performance, or features of our service. "Products" refer to the products or items offered for sale on the OfficeMax online platform. "Orders" mean a request from you to purchase Products from "Promotions" refer to contests, raffles, or other promotions offered through the OfficeMax online platform. "OfficeMax online platform" refers to the website https://officemax.ro "Terms and Conditions" (also referred to as "Terms") mean these Terms and Conditions that constitute the entire agreement between you and the Company regarding the use of the OfficeMax online platform. "Website" refers to http://officemax.ro "You" means the individual accessing or using the website, or the company or other legal entity on behalf of which such individual is accessing or using the website, as applicable. Acknowledgment These are the Terms and Conditions that govern the use of the OfficeMax online platform and the agreement that operates between you and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the OfficeMax online platform.

Access to and use of the OfficeMax online platform are conditioned on your acceptance and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and other individuals who access or use the OfficeMax online platform.

By accessing or using the OfficeMax online platform, you agree to comply with these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you cannot access the OfficeMax online platform.

You declare that you are 18 years old or older. The Company does not allow individuals under 18 years old to purchase products from the OfficeMax online platform.

Your access to and use of the OfficeMax online platform are also conditioned on your acceptance and compliance with the Company's Privacy Policy. Our privacy policy describes our policies and procedures regarding the collection, use, and disclosure of your personal information when you use the OfficeMax online platform or the website and informs you about your privacy rights and how the law protects you. Please read our privacy policy carefully before using the OfficeMax online platform.

User Accounts When you create an account on the OfficeMax online platform, you must provide accurate, complete, and current information at all times. Failure to do so constitutes a breach of the Terms, which may result in the immediate closure of your account on the OfficeMax online platform.

You are responsible for safeguarding the password you use to access the service and for any activities or actions performed with your password.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any security breach or unauthorized use of your account.

You may not use the name of another person or entity or a name or trademark that is not legally available for use, a name or trademark that is the subject of any rights of another person or entity, other than yourself, without proper authorization, or a name that is otherwise offensive, vulgar, or obscene.

Copyright Policy Intellectual Property Infringement We respect the intellectual property rights of others. Our policy is to respond to any claim that content posted on the OfficeMax online platform infringes on the copyright or other intellectual property rights of any person.

If you are a copyright owner or are authorized on behalf of one and believe that the protected work has been copied in a way that constitutes copyright infringement that is occurring through the OfficeMax online platform, you must submit your written notification to the email address contact@officemax.ro and include in your notice a detailed description of the alleged infringement.

You may be held liable for damages (including costs and attorney's fees) for making false claims that any content violates your copyrights.

Notification of Copyright Infringement Claims You can send a notification by providing in writing the following information:

An electronic or physical signature of the person authorized to act on behalf of the copyright owner. A description of the copyrighted work that you claim has been infringed, including the URL (i.e., web address) of the location where the copyrighted work exists, or a copy of the copyrighted work. Identification of the URL or other specific location on the Service where the material you claim is infringing is located. Your address, telephone number, and email address. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Upon receipt of a notice, the Company will take any action it deems appropriate, in its discretion, including the removal of the contested content from the officemax.ro online platform.

Placing Orders for Products By placing an order for products through the OfficeMax online platform, you guarantee that you are legally capable of entering into binding contracts.

Information about You If you wish to place an order for products available on the OfficeMax online platform, you may be asked to provide certain information relevant to your order, including, but not limited to, your name, email address, phone number, your credit card number, your credit card expiration date, billing address, and shipping information.

You declare and warrant that:

(i) you have the legal right to use any credit or debit card or any other payment method in connection with any order; and that

(ii) the information you provide to us is true, accurate, and complete.

By providing this information, you grant us the right to provide this information to third parties who process payments to facilitate the completion of your order, as well as to couriers for the delivery of your order.

Order Confirmation At the time of placing an order, the system issues a confirmation that the order has been recorded in the system. For confirmation of the availability of the products in the registered order and the delivery time, you will receive all information by phone or email, from which point the order is considered confirmed.

Order Cancellation We reserve the right to refuse or cancel your order at any time for certain reasons, including but not limited to:

Product availability Errors in the description or prices of products Errors in your order We reserve the right to refuse or cancel your order if fraud or unauthorized or illegal transactions are suspected.

Your Rights to Cancel the Order The products you purchase may be returned or refunded only in accordance with these Terms and Conditions and applicable legal provisions.

Consumer's Right of Withdrawal The consumer has a period of 14 days to withdraw from a distance contract or from a contract outside commercial premises, in accordance with art. 9 of Government Emergency Ordinance no. 34/2014.

There are exceptions to the right of withdrawal, in accordance with art. 16 of Government Emergency Ordinance no. 34/2014:

  1. contracts for services, after the complete provision of the service, and, in the case of a contract creating an obligation to pay for the consumer, if performance has begun with the consumer's prior express consent and acknowledgment that they will lose their right of withdrawal once the contract has been fully performed by the professional;

  2. the supply of goods or services whose price depends on fluctuations in the financial market that the professional cannot control and which may occur during the withdrawal period;

  3. the supply of goods made to the consumer's specifications or clearly personalized;

  4. the supply of goods that are liable to deteriorate or expire rapidly;

  5. the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery by the consumer;

  6. the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items;

  7. contracts where the consumer has specifically requested the professional to come to their home to carry out urgent repairs or maintenance. If, during such a visit, the professional provides other services not requested by the consumer or supplies other goods than the spare parts essential for the maintenance or repair, the right of withdrawal applies to those additional services or goods;

  8. the supply of sealed audio or video recordings or sealed computer software that have been unsealed after delivery;

  9. the supply of newspapers, periodicals, and magazines, with the exception of subscription contracts for the supply of such publications;

  10. contracts concluded within an auction;

  11. contracts for the supply of digital content that is not supplied on a tangible medium if the performance has begun and, in the case of a contract creating an obligation to pay, after the consumer has given their prior express consent and acknowledgment that they lose their right of withdrawal.

Warranty of Products Granted to Consumers

The current legal provisions apply, namely Emergency Ordinance no. 140/2021 regarding certain aspects related to contracts for the sale of goods. Consumables are not covered by the warranty.

Availability, Errors, and Inaccuracies

We constantly update our product offerings on the OfficeMax online platform. Products available on the OfficeMax online platform may have incorrect prices, be inaccurately described, or may not be available. We may experience delays in updating information about our products on the OfficeMax online platform and in our advertising on other websites.

We cannot guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to modify or update information and to correct errors, inaccuracies, or omissions at any time and without prior notice.

Product images are presented for informational purposes and may contain accessories not included in the standard product package or may differ in certain ways (color, appearance, etc.). Technical specifications, displayed prices, and stocks do not constitute a contractual obligation and may be changed without prior notice.

Transfer of Ownership

The transfer of ownership of the ordered goods will take place upon full payment of the ordered products. Any resale of goods by you before payment of the products is null and void.

Price Policy

The company reserves the right to revise prices at any time before accepting an order. All prices displayed include VAT.

Quoted prices may be revised by the company after accepting an order in case of any event affecting delivery, caused by government actions, variations in customs duties, increased transport costs, higher exchange rates, and any other factor beyond the company's control. In this case, you have the right to cancel your order.

Payments

Payment can be made through various payment methods available, such as Visa and MasterCard cards or online payment methods (such as PayPal).

Credit or debit card payments are subject to validation and authorization by your card issuer. In case we do not receive the necessary authorization, we will not be responsible for any delay or non-delivery of your order.

Promotions

Any promotions offered through the OfficeMax online platform may be governed by rules separate from these Terms. If you participate in any promotions, please refer to the applicable rules, as well as our privacy policy. In case the rules of a promotion conflict with these Terms, the rules of the promotion will apply.

Intellectual Property

The entire content of OfficeMax (including images, texts, design elements, customization, media files, etc.), its features, and functionality are and will remain the exclusive property of the Company and its suppliers. It is protected by copyright law, trademarks, and other applicable laws.

Our trademarks and commercial presentation cannot be used in connection with any product or service without the prior written consent of the Company.

Your Feedback to Us

You grant all rights, titles, and interests in any feedback you provide to the Company (in the Reviews section or in any other way). If, for any reason, such assignment is ineffective, you agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, disclose, sublicense, distribute, modify, and exploit such feedback without restrictions.

Links to Other Websites

Our service may contain links to third-party websites or services not owned or controlled by the Company. The Company has no control and assumes no responsibility for the content, privacy policies, or practices of third-party websites or services. You acknowledge and agree that the Company will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on the content, goods, or services available on or through such websites or services.

We advise you to read the terms and conditions and privacy policies of any third-party websites or services you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including, but not limited to, your breach of these Terms and Conditions.

Upon termination of the contract, your right to use the OfficeMax online platform will cease immediately. If you wish to close your account, you can simply stop using the OfficeMax online platform.

Limitation of Liability

Without prejudice to any damages you may suffer, the entire liability of the Company and any of its suppliers under any provision of these Terms, and your exclusive remedy for all the above, is limited to the amount actually paid by you through the OfficeMax online platform.

To the maximum extent permitted by applicable law, in no event will the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages of any kind (including, but not limited to, damages for loss of profits, loss of data or other information, business interruption, personal injury, loss of privacy arising out of or in any way related to the use or inability to use the service, third-party software and/or hardware used with the service, or in connection with any provision of these Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails its essential purpose.

"AS IS" and "AS AVAILABLE"

The products are provided to you "as is" and "as available." The Company, on its behalf and on behalf of its affiliates and licensors and their service providers, expressly disclaims all warranties of merchantability, fitness for a particular purpose, title, and non-infringement, as well as any warranties that may arise from a course of dealing, performance, usage, or trade practice. Without limiting the foregoing, the Company makes no warranty or representation and disclaims all liability and responsibility that the products will meet your requirements, achieve the desired results, be compatible, or work with any other software, applications, systems, or services, operate without interruption, meet performance or reliability standards, or be error-free, or that any errors or defects can or will be corrected.

The exclusions and limitations set forth in this section apply to the greatest extent permitted by applicable law.

Processing of Personal Data

Please review the Privacy Policy regarding the processing of personal data, which is part of these Terms - Privacy Policy Link

Use of Cookies

Please review the Cookie Policy, which is part of these Terms - Cookie Policy Link.

Force Majeure

Force majeure refers to an event beyond the control of the parties, not due to their fault or negligence, which could not have been foreseen at the time of accepting the Terms and makes the execution and fulfillment of obligations impossible. Such events include wars, revolutions, fires, floods, or any other natural disasters, restrictions arising from quarantine, embargoes, the list being not exhaustive but illustrative.

Force majeure releases the parties from liability, in case of partial or total non-performance of the obligations assumed by this contract.

If these circumstances and their consequences last for more than 20 days from the date of occurrence, each party may waive these Terms.

Applicable Law

The laws of Romania govern these Terms and the use of the OfficeMax online platform by you.

Dispute Resolution

In case you have any concerns or disputes regarding the OfficeMax online platform, you agree to first attempt to resolve the dispute informally by contacting the Company.

Severability and Waiver

Severability

If any provision of these Terms is deemed unenforceable or invalid, such provision will be modified and interpreted to accomplish the objectives of that provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force.

Waiver

Except as provided in these Terms, the failure to exercise a right or the non-performance of an obligation under these Terms will not affect a party's ability to exercise such right or require such performance at any time thereafter, nor will the waiver of a breach constitute a waiver of any subsequent breach.

Changes to These Terms and Conditions

We reserve the right, at our discretion, to modify or replace these Terms at any time. Revised terms will include the date they were modified.

By continuing to access or use the OfficeMax online platform after these revisions become effective, you agree to be bound by the revised terms. If you do not agree with the new terms, in whole or in part, please do not use the website and the OfficeMax online platform.

If you have any questions about these Terms and Conditions, you can contact us: